Yet another example of excellent service

Today we applied for a New Zealand passport for Caitlyn. We don't plan to travel, but it would be nice to have it. We had to get passport photos taken which was a bit of a mission, because you are not allowed to smile on the photograph, your mouth has to be closed and your eyes wide open and looking directly at the camera. Here is what we managed. We don't have a scanner so I had to take a photo of the passport photo.

So we completed forms and then this afternoon Terence went to Internal Affairs (similar to home affairs). It was over lunch time and there were 3 people working and Terence was 2nd in the queue. 10 Minutes later, he came back to the car with a receipt and a commitment from them that we will get it before or on 24th September. Now is that excellent service or what!